Shipping and delivery
Last updated 14 October 2026
Agentick is software delivered online by MetaPouch Technologies Private Limited. Nothing is shipped: there are no physical goods, and no delivery address is needed.
When a paid plan starts
A plan bought in the dashboard under Settings → Plan applies to your workspace as soon as Razorpay confirms the payment to us. Settings → Plan then shows the plan and when it renews. Each renewal continues it in the same way.
Plans arranged with us (Team, Business and Enterprise) apply to your workspace from the date we agree with you.
What you download
The desktop app and the runner, which run on your own Mac, are downloaded from the links in our setup guide, on every plan including Free.
If something has not arrived
If you have paid and Settings → Plan does not show your plan, write to support@agentick.xyz with the workspace's name and the payment's date.
Contact
For anything about delivery, write to support@agentick.xyz.
MetaPouch Technologies Private Limited
Registered office: No. 237, D School Rd, Hegganahalli, Bangalore 560 091, India
CIN U62011KA2024PTC184477 · GSTIN 29AARCM7656C1ZX